Frequently Asked Questions

 
  • Option 1: Pay entire total at time of booking

    Option 2: Pay 50% at time of booking and remainder after service is completed.

    See below for refund policies

  • All appointments have 20 minutes padding on end for traveling.

    Depending on availability, clients can book without assistance until 12 hours prior to appointment time. Clients will have to contact me directly for appointments within 12 hours. These bookings may be subject to a rush fee of $10.

    Example: Susie wants to book an appointment for Friday at 2pm. If Susie logs on Thursday at 2pm and it’s available, she can book no problem. If Susie logs on Friday at 2am, she will not be able to book. She must contact me to schedule the appointment and it will cost an additional $10.

  • This is a $10 per appointment charge that is added on after client books. Contact me for questions/quotes. Holidays honored are as follows:

    New Year’s Day: January 1

    Independence Day: July 4

    Thanksgiving Day - Sunday

    Winter Holiday/Christmas: December 20th-31st

  • All clients can cancel up to 12 hours prior to the booking without penalty. Within 12 hours, clients will be refunded with the exception of $10 fee. If for any reason I have to cancel, client will be 100% refunded.

    Refunds may take up to 2-7 business days to be reflected on your statement

  • If I feel the roads are not safe for travel, client will be refunded 100% of their deposit.

    Refunds may take up to 2-7 business days to be reflected on your statement

  • Check-in and Daily Reports will be sent via text or email

 

How to book: Video Tutorial

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